The Dark Side of CRM: Customers, Relationships and Management
by Bang Nguyen, Lyndon Simkin, Ana Isabel Canhoto
ISBN 13: 9781138803312
Format: Hardcover (322 pages) Publisher: Routledge Published: 04 Sep 2015
Save for later
ISBN 13: 9781138803329
Format: Paperback (296 pages) Publisher: Routledge Published: 08 Sep 2015